Part Time Receptionist/ Administrator - Crystal Waters Estate

Part-time: Working across 5 days per week Monday to Friday (approximately 25-28 hours)

Hampshire Property Group is a leading provider of residential and holiday park destinations across Australia and New Zealand, offering families and travellers memorable experiences in some of the most beautiful natural settings. We take pride in creating exceptional moments for our residents and guests while preserving the environment and local culture.

As part of this, Hampshire Villages delivers welcoming over 50s lifestyle communities designed for long-term living, connection and a true sense of belonging.

Located just moments from pristine beaches, waterways and the relaxed town centres of Tuncurry and nearby Forster, Crystal Waters Estate offers a peaceful coastal lifestyle with everyday conveniences close by.

Key Responsibilities

  • Manage resident payments and enquiries

  • Respond to phone and email enquiries in a timely manner.

  • Issue receipts and assist with basic daily reconciliations.

  • Maintain accurate records of rent/fees and other charges.

  • Assist with general administration tasks and record-keeping

  • Provide assistance with basic sales enquiries and sales administration from time to time

  • Record maintenance concerns and communicate with grounds and maintenance teams as needed.

  • Support with the Village newsletter and other forms of communication

  • Support a high standard of customer service and a warm, welcoming reception environment.

  • Follow all Work Health & Safety policies, reporting hazards or incidents as required.

  • Assist with general village duties and undertake additional tasks as directed.

About You

  • Strong customer service and communication skills.

  • Confidence using computers, sharepoint, outlook and other Microsoft Office programs

  • Good organisation, attention to detail and cash-handling ability.

  • A team-focused attitude with the ability to work independently.

  • Previous experience in reception, administration, retirement living or accommodation is preferred.

What We Offer

  • Be part of a values-driven organisation built on Respect, Accountability, Collaboration, Innovation, Quality and Customer Focus

  • Work in a beautiful park setting with a friendly, supportive team

  • Enjoy variety in your day — no two days are the same

If this sounds like you, or someone you know, we’d love to hear from you. Please send through an up-to-date resume along with a cover letter by clicking the Apply Now button.

Recruitment Agencies

Please note that we will not accept unsolicited resumes from Recruitment Agencies. No fees will be payable to any third party in respect of any candidate introduced without our prior written agreement.

Apply now: Choose documents | SEEK

Employer questions

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?

  • Do you have a current Australian driver's licence?

  • Do you have customer service experience?

  • Do you have experience with Microsoft Office products?

  • How many years' experience do you have as a Front Office Receptionist?

  • How many years' experience do you have in the hospitality & tourism industry?

  • Do you have experience with RMS?

  • What is your expected hourly rate?

Paid Part TimeTUC Marketing AdminCrystal Waters EstateAdministration